Method Details
HTTP Methods:
GET
Response Format:
json
Requires Authentication?
Yes
Rate Limited?
Headers
Products:
CRM
crm.objects.companies.read
crm.objects.contacts.read
crm.objects.deals.read
tickets
e-commerce
This endpoint is used to get all engagements in an account.
Use case for this endpoint: Because engagements represent individual activity, you can use the endpoint to source the inputs for a machine learning model to help predict the best time for a call to a prospect or a customer.
Scopes
In addition to the contacts
scope, the sales-email-read
scope is required to receive the details of any email-type engagements. See the Engagements API Overview for more details.
Response details
Returns a paginated set of engagements. Up to 250 records can be returned in a single response.
In addition to the list of engagements, each request will also return two values, offset
and hasMore
. If hasMore
is true, you'll need to make another request, using the offset
to get the next page of engagement records.
This endpoint will not return engagements for sample contacts "Brian Halligan" or "Cool Robot."