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Update a group of tickets

Last updated June 17, 2020

POST /crm-objects/v1/objects/tickets/batch-update

Method Details

HTTP Methods:

POST

Content Type:

application/json

Response Format:

json

Requires Authentication?

Yes

Rate Limited?

Yes

Headers

User-Agent

Products:

Service Hub

Required Scope:

tickets

Update a group of existing tickets. Up to 100 tickets can be updated in a single request.

The request body will be an array, with each element containing the ID of the ticket to update and a list of properties to update for that ticket. See the examples for details.

Required Parameters How to use Description
OAuth Access Token or API Key Authorization: Bearer {token} header or hapikey={key} query parameter. Used to authenticate the request. Please see this page for more details about authentication.
Ticket ID "objectId":
Used in the request body.
The ID of the ticket you want to update.

Optional Parameters How to use Description
Ticket properties "properties": []
Used in the request body.
A list of properties to update for the given ticket. Each entry must include the name of the property and the new value of the property. See the example for details.