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Get all tickets

Last updated May 15, 2023

GET  /crm-objects/v1/objects/tickets/paged

Method Details

HTTP Methods:

GET

Response Format:

json

Requires Authentication?

Yes

Rate Limited?

Yes

Headers

User-Agent

Products:

Service Hub

Required Scope:

tickets

Get all tickets from a portal, up to 100 per request.

By default you will only get a few system fields for any tickets in the response. If you want to get specific properties, you'll need to use the &properties= parameter in the request URL. The parameter can be included multiple times, so you can request any properties you may need. See the parameter descriptions below and the examples for more details.

Required Parameters How to use Description
OAuth access token or private app access token Authorization: Bearer {token} header Used to authenticate the request. Please see this page for more details about authentication.

Optional Parameters How to use Description
Offset offset=
Used in the request URL
Used to get the next set of results. Check the value of hasMore in the response to see if there are more tickets to get. If hasMore is true, you use the returned offset value in the &offset= parameter of the next request to get the next set of records.

Ticket properties

&properties=Used in the request URL
This parameter can be included multiple times.
By default, only the ID and a few other system fields are returned for the tickets. You can include ticket properties in the response by requesting them in the URL. This parameter can be included multiple times to request multiple properties. See the example for more details.

Ticket properties (with history)

&propertiesWithHistory=
Used in the request URL

This parameter behaves exactly like the properties parameter above, with the exception that properties included with this parameter also return the full version history for the property.

Note: That only the last 20 versions of the property value are stored in the version history.